James McAllister Online

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One of the easiest ways to differentiate your business from others in your industry is to make customer service a priority.

Every business likes to think that they have good customer service, but there is an enormous difference between good customer service, and truly exceptional customer service. And your customers can clearly tell the difference.

Fortunately, crafting an exceptional customer service strategy is not all that difficult. The simple fact that you even care enough to read an article like this one shows that you’re likely to do well with the information I’m about to share with you.

There are a number of customer service principles that help buyers at all stages of the sales cycle feel valued and cared for. In this article, I intend to cover each one of these in detail.

Without further ado, here are the 7 pillars of exceptional customer service, and some information on how to implement them into your business.

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When’s the last time you’ve bought a gift for yourself?

There are so many fantastic items and gadgets out there that can benefit you as an entrepreneur, and you may not even know that they exist.

If you could spend a little bit of money to make life as an entrepreneur just that little bit better, wouldn’t you agree that it’s money well spent?

In this article, I aim to draw some light to some of these gadgets, most of which I use myself on a daily basis. These won’t just make life more enjoyable, they may help you become more productive as well! So whether you’re treating yourself or looking to buy gifts for another entrepreneur in your life, here are 8 fantastic gadgets worth considering.

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What an interesting year it’s been!

Having been away from the internet marketing world for several years, 2019 was an interesting year for me. I decided that now was the right time to return to my blog here on JamesMcAllisterOnline.com, and reignite the personal brand I’ve aimed to build since I started in 2013.

At the same time, my two eCommerce brands – the companies I’ve been running since I left several years ago, have continued to blossom and present their own unique challenges as well.

I’ve learned a lot this year, and while not everything that I’ve tried worked as intended, many things have.

In this post, I’d like to take some time to reflect on 2019 – sharing my successes, my failures, and goals for 2020.

Let’s first start with an overview on the year as a whole.’

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