Shopping online at Walmart can be an incredibly simple way to shop for household items, or even groceries.
Walmart has made great strides in recent years to compete with Amazon, and one of the ways they’ve done that is by revolutionizing their online shopping experience.
One of the ways they’ve done this is by allowing shoppers to pick up their items in store. 90% of the U.S population is within 10 miles of a Walmart, so this is something that Amazon simply can’t compete with right now.
But what happens if you place an order, and don’t actually show up to pick it up?
In this article, we’ll cover everything that you need to know.
What Happens If You Don’t Pick Up Your Walmart Order?
If you don’t pick up your Walmart order, Walmart will hold non-grocery orders for up to 7 days. After 7 days have passed, the order will be cancelled, and you will receive a refund for your purchase. However, Walmart may charge a restocking fee for the items that were abandoned.
For orders containing groceries, the order will be cancelled if the groceries are not picked up on the original pickup day.
Because many groceries are perishable items, these items will be restocked so they can be sold before they go bad.
Therefore, Walmart offers a much stricter timeline for orders of groceries and other perishable items.
Can I Cancel My Walmart Order?
Yes! Walmart allows you to cancel most orders that have not yet shipped.
To cancel a Walmart order, follow these steps:
- Visit Walmart’s website or open the Walmart shopping app.
- Navigate to your recent orders.
- Locate the order you’re looking to cancel.
- Click on ‘Edit Order’ (if using the Walmart app.)
- Click on the ‘Request Cancellation’ or ‘Cancel Order’ button.
- Check for an order cancellation confirmation in your email.
Note that not all Walmart orders can be cancelled. For example, if the item has already shipped (or it is deemed to late to cancel), you will instead have to return the products to the store once they arrive.
If the ‘Request Cancellation’ button appears when you follow the steps above, usually the order can be successfully cancelled.
However, this isn’t possible all of the time, even if the button is there.
For the best chances, you should always attempt to cancel the order as soon as possible.
How Do I Reschedule My Walmart Order?
All Walmart orders have a ‘cutoff’ time. If the cutoff time has not yet passed, you should be able to reschedule the order without any problems.
All you’ve got to do is log on to your Walmart account or open the app, then navigate to your recent orders.
Click on the order you want to reschedule, and select ‘edit order’. There, you’ll find your pickup slot, and you’ll have an option to change it.
It should be noted that once the cutoff time has passed, you won’t be able to change it. Instead, you can purchase the same order again by reordering all of the same items.
If you’re looking to reschedule simply because you’re running late, this isn’t something you should worry about. Instead, call the store ahead of time and let them know.
Typically, grocery orders are cancelled if they are not picked up by 8 PM, or the store’s closing hours. However, Walmart may be able to hold onto these if you contact them in advance.
If I Don’t Pick Up My Walmart Order, Will I Be Refunded?
Yes. If for whatever reason you aren’t able to pick up your Walmart order, a refund for the purchase will be processed automatically.
However, some items may be subject to restocking fees. Therefore, this isn’t a good strategy if you simply no longer want the items.
Note that many Walmart items can be returned at the store in exchange for a full refund.
Whether you’re running late or simply want to cancel your order, don’t worry!
Walmart is very lenient and understanding when it comes to picking up orders. Even if the 7-day window has passed, you will automatically receive a refund for your purchase if the items are abandoned.
I hope that this article has helped you. If you have any questions about shopping at Walmart, please feel free to ask them using the comment form below.
Wishing you the best,
– James McAllister