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When running a company, it’s easy to get caught up in systems in processes. Numbers and figures. The day-to-day problems that need to be resolved.

And as your company grows, this problem usually only gets worse. You become so wrapped up in the immediate needs of your company, that you’re unable to step back and see the bigger picture. And unfortunately, this type of mindset often becomes reflected in the company’s leadership – which has an even more devastating effect on employees.

Recently, I went through a very stressful period for one of my eCommerce brands. Orders surged as buyers switched to online shopping shortly after the COVID-19 pandemic began, and it became incredibly overwhelming for my staff and I.