Have you recently checked your DHL tracking, only to see a message that the shipment is on hold?

This can be incredibly frustrating, especially if you are hoping for the package to arrive as quickly as possible.

Thankfully however, this isn’t usually anything to be alarmed about.

In this article, I’ll go over what the ‘shipment on hold’ message actually means, how it will affect the delivery of your package, and even how you can potentially get refunded for the package!

So without any further ado, let’s get started.

Are you tracking a package from DHL, and the most recent message says, ‘Departure Origin DHL eCommerce Facility?’

If you aren’t familiar with DHL’s tracking terminology, this message can be both confusing and frustrating – especially if it gets stuck on there for several days.

So, what does this message actually mean, how much longer until it updates, and what should you do now?

In this article, I’ll cover everything that you need to know!

Have you recently checked your tracking on DHL’s website, and notice a message that says ‘En Route To DHL eCommerce?’

Unfortunately, unless you’re already very familiar with DHL and their terminology, this message isn’t very helpful!

Thankfully, there’s actually a very simple meaning behind it. So, in this article, we’ll talk more about what this message means, what a DHL eCommerce facility actually is, and how long it will take to receive your package once you see this message.

Let’s get started!