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One of the quickest ways to improve your website’s conversion rate and increase your sales is to implement live chat.
Live chat may be the most effective way to offer customer support – both pre-sale and post-sale, in today’s day and age. It’s far quicker to communicate than email, and allows you to accomplish so much more than just using the phone.
That’s not to say the others should be ignored, but it’s a fact – live chat has insane potential.
In this article, I want to cover some of these benefits in detail – sharing with you why live chat is important for every business, and giving my recommendations on how to set it up today.