Hi Leigh, sorry to hear about that! I can’t imagine the frustration that must be causing, especially if they aren’t telling you why.
As far as I know, they can legally hold mail without notifying you or providing you the reason, though I’m not sure why they’d want to withhold that information. As long as the mail isn’t being stolen and they aren’t preventing you from retrieving it yourself, then it’s usually legal.
If I were in your situation, I would request to speak with the postmaster and at the very least, figure out why the mail isn’t being delivered. Calmly explain that you don’t understand why you aren’t receiving it, you’ve made sure your mailbox is accessible and isn’t full, etc. In most situations, they will WANT you to know the issue so it can be addressed – withholding of mail isn’t really beneficial to them either.
Here’s hoping it gets sorted soon!
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